Measure to Manage
The guiding principle of managed care: 'one cannot manage what one does not measure and the obverse, one cannot measure what one does not manage.' Consider the final equalizer in health care method comparisons—outcomes….who's measuring? Who's managing?
“One Cannot Manage What One Does Not Measure: Managed Care 101 in 2010 (Part XII)” – Originally published Friday, January 16, 2009

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